Terms and Conditions
Voyage Global Solutions LLP
Welcome to Voyage Global Solutions LLP! These Terms and Conditions ("Terms") govern the use of our website, products, services, and transactions made with us. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Introduction
1.1 Voyage Global Solutions LLP ("we," "our," or "us") is a limited liability partnership incorporated under the laws of India. We provide a wide range of products and services, including supply of goods, digital marketing services, event hosting, website development, and more.
1.2 These Terms apply to all users of our website [www.voyageglobalsolutions.com] ("Website"), including customers, visitors, and partners.
1.3 We reserve the right to change or modify these Terms at any time. Any updates or changes to these Terms will be posted on this page, and the revised date will be updated accordingly.
2. Products & Services
2.1 Product Availability: All products and services listed on our Website are subject to availability. We reserve the right to withdraw or modify products and services without notice.
2.2 Pricing: Prices for products and services are listed in Indian Rupees (INR) and may be subject to applicable taxes, fees, and shipping charges. Prices are subject to change without prior notice. Any changes will be reflected at the time of checkout.
2.3 Order Acceptance: All orders placed through our Website are subject to acceptance by Voyage Global Solutions LLP. We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of pricing errors, stock availability, or fraudulent activity.
3. User Account
3.1 Account Creation: To purchase products or access certain services on our Website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect unauthorized access to your account.
3.3 Account Suspension or Termination: We reserve the right to suspend or terminate your account if we suspect any unauthorized, fraudulent, or illegal activity.
4. Ordering & Payment
4.1 Order Process: To place an order, select the desired products or services, review your order, and proceed to checkout. You will be asked to provide your shipping information, payment details, and review your order before confirming the purchase.
4.2 Payment Methods: We accept payments through various methods, including but not limited to credit cards, debit cards, net banking, and third-party payment gateways such as PhonePe Razorpay, etc.
4.3 Payment Authorization: By providing payment information, you authorize us to charge the specified payment method for the total amount due for the order, including taxes, shipping charges, and any applicable fees.
4.4 Order Confirmation: Upon successful order placement, you will receive an order confirmation email with your order details. This email serves as a receipt of your order and payment.
5. Shipping & Delivery
5.1 Shipping Methods & Costs: We offer various shipping methods, with costs depending on the destination, weight, and shipping speed selected during checkout. All shipping details, including estimated delivery time, will be provided at the time of purchase.
5.2 Delivery: We will make every effort to deliver products within the specified timeframe. However, we are not responsible for delays caused by third-party carriers or circumstances beyond our control.
5.3 Shipping Restrictions: Certain products may have shipping restrictions, including size, weight, or legal considerations. These restrictions will be clearly indicated at the time of purchase.
6. Returns & Refunds
6.1 Return Policy: If you are not satisfied with your purchase, you may be eligible to return the product under our Return & Refund Policy. Returns must be made within 7 days of receipt and in accordance with the eligibility criteria outlined in the policy.
6.2 Refund Process: Refunds will be processed after receiving and inspecting the returned item, in line with our Refund Policy. Refunds will be issued to the original payment method, subject to the terms of the policy.
6.3 Non-returnable Items: Some products are non-returnable due to their nature, such as customized items, perishable goods, and digital downloads.
7. Intellectual Property
7.1 Copyright & Trademarks: All content, including text, images, graphics, logos, designs, and software on our Website, is owned by Voyage Global Solutions LLP or its licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 Use of Website Content: You may not copy, reproduce, distribute, or modify any content from our Website without our express written permission.
8. Privacy & Data Protection
8.1 Privacy Policy: We value your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and protect your information. By using our Website, you consent to the practices described in our Privacy Policy.
8.2 Data Security: We take reasonable measures to protect your personal data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
9. Limitation of Liability
9.1 Disclaimer of Warranties: Our Website and all products and services provided are offered "as-is" and "as-available." We make no warranties or representations, express or implied, regarding the quality, reliability, or availability of our Website or products.
9.2 Limitation of Liability: To the fullest extent permitted by law, Voyage Global Solutions LLP shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Website, products, or services.
9.3 Indemnity: You agree to indemnify and hold harmless Voyage Global Solutions LLP, its affiliates, employees, agents, and partners from any claims, damages, or losses arising from your use of our Website or violation of these Terms.
10. Governing Law & Dispute Resolution
10.1 Governing Law: These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
10.2 Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration under the rules of the Indian Arbitration and Conciliation Act. The venue for arbitration shall be in Andaman & Nicobar Islands, India.
11. Miscellaneous
11.1 Entire Agreement: These Terms constitute the entire agreement between you and Voyage Global Solutions LLP regarding the use of our Website and services.
11.2 Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
11.3 Force Majeure: Voyage Global Solutions LLP shall not be held liable for any delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, labor disputes, and technological failures.
Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: support@voyageglobalsolutions.com
Phone: +91 9380956202
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (excluding holidays).
By using this Website or making a purchase, you agree to comply with these Terms and Conditions.